It also comes with the Logitech Firmware Update Tool mentioned below.
Windows 10 does a decent of installing basic mouse drivers, usually called an HID-Compliant mouse. We've had good luck simply using a different port. Some people have reported that cheaper, off-brand mice work better in a standard port, and swapping from blue to black helped them. A high-speed port (blue) is always the best port to use. My problem stopped immediately.Įven if you're using a wireless mouse, try another USB port.
Finally, out of desperation, I took out the new no-name batteries I installed and used a brand name battery (Energizer). Replace the batteries and be sure they are seated correctly.Īfter writing this article, I ran into the same frustration with my Logitech mouse. Most of us use wireless mice nowadays, so check the batteries. While my mousepad looked good, it was a couple of years old, and the colors had faded. You might find grime around the bottom of the mouse, as well.Īfter writing this article, I discovered another possible problem. Stick a Q-Tip into the optical eye and spin. We use a microfiber or paper towel and wet the rag good and apply pressure while cleaning your mousepad.
Grime can accumulate on mousepads and interfere with optical eye tracking. We also prefer using a corded mouse, eliminating a few possible problems.
Any office store sells brand name mice for as little as $14.99, and it's always nice to have a spare. In our case, our 6-month-old mouse was the problem. If another mouse has the same problem, you can most likely skip steps 2, 3, 4, and 5 below. Once you’ve created the new account, go to the Apple menu > Log Out, then log in with the new account.TIP: Hard to fix Windows Problems? Repair/Restore Missing Windows OS Files Damaged by Malware with a few clicksĪ classic tech trick is to replicate the problem and plug in another mouse to eliminate a hardware problem. To create a new user account, you can go to the Apple menu > System Preferences, then click Users & Groups.Ĭlick the lock icon, then enter an administrator name and password.Ĭlick the add button (+) below the list of users.Ĭomplete the fields shown for an Administrator account, then click Create Account (or OK). You may also consider setting up a new user account on your Mac to share screens and test your mouse to help isolate this behavior further. You can also check your Activity Monitor at the time you're sharing your screen to help determine if there are any apps or processes which may have an impact as outlined here: View energy consumption in Activity Monitor on Mac Are you using a wired or wireless mouse with your Mac? If it's wired, do you experience the same behavior if you connect your mouse to an alternate port? We understand that your Mac is not performing as expected when screen sharing and using your mouse. Thanks for contact the Apple Support Communities!